These general conditions of sale apply to all sales concluded on the website OHLALA.

 The website www.ohlala-Sellerie.com is a service of:

• Uge Jumping
• Located at 44 rue Eugène Brémond, 49300 Cholet, France
• Site URL addresses: www.ohlala-Sellerie.com, www.ohlala-sellery.be, www.ohlala-Sellerie.fr 
• E-mail: Hello@ohlala-Sellerie.com
• Phone: +33 (0) 1 86 26 68 62

The website OHLALA markets the following products: products related to the equine world, the canine world and clothing.

The Customer declares that they have read and have accepted the general conditions of sale prior to the placing of his order. The validation of the order is therefore worth acceptance of the general conditions of sale.

Article 1 - Principles

These general conditions express all the obligations of the parties. In this sense, the buyer is deemed to accept them without reservation.

These general conditions of sale apply to the exclusion of all other conditions, and in particular those applicable for store sales or by means of other distribution and marketing circuits.

They are accessible on the website OHLALA And will prevail, if necessary, on any other version or any other contradictory document.

The seller and the buyer agree that these general conditions govern their relationship exclusively. The seller reserves the right to punctually modify its general conditions. They will be applicable as soon as they put online.

If a condition of sale were to be lacking, it would be considered to be governed by the uses in force in the distance selling sector whose companies have sits in France.

These general conditions of sale are valid until December 31, 2023. 

Article 2 - Contents

The purpose of these General Conditions is to define the rights and obligations of the parties as part of the online sale of goods offered by the seller to the buyer, from the website OHLALA.

These conditions only concern purchases made on the OHLALA and delivered exclusively in mainland France, Corsica and in the various countries available during payment on the site OHLALA. For any delivery in DOM-TOM or abroad, please note that they can be subject to customs duties that are not included in shipping costs.

These purchases concern the following products: products related to the equine world, the canine world and clothing.

 Article 3 - Pre -contractual information

The Buyer acknowledges having had communication, prior to the placing of his order and the conclusion of the contract, in a readable and understandable manner, these general conditions of sale and all the information listed in article L. 221- 5 of the Consumer Code.

Are transmitted to the buyer, in a clear and understandable manner, the following information:

• the essential characteristics of good;
• The price of the property and/or the price calculation method 
• And, if applicable, all additional transport, delivery or postage costs and all other possible costs due (excluding customs law for orders for other countries than mainland France).
• In the absence of immediate execution of the contract, the date or period at which the seller undertakes to deliver the property, whatever his price;
• The information relating to the identity of the seller, its postal, telephone and electronic contact details, and its activities, those relating to legal guarantees, the functionalities of the digital content and, if necessary, its interoperability, existence and existence to the procedures for implementing guarantees and other contractual conditions.

Article 4 - The order

The buyer has the possibility of placing his order online, from the online catalog and by means of the form which appears there, for any product, within the limits of available stocks. The buyer will be informed of any unavailability of the product or the property ordered.

In order for the order to be validated, the buyer must accept these general conditions. He will also have to choose the address and the delivery method, and finally validate the payment method. In the absence of precise validation, the placement of the order applies acceptance of these conditions.

The sale will be considered final:

• After sending the buyer to confirm the acceptance of the order by the seller by email;
• And after collection by the seller of the full price.

Any order incorporates acceptance of prices and descriptions of the products available for sale. Any dispute on this point will take place within the framework of a possible exchange and the guarantees below mentioned.

In some cases, including payment defect, erroneous address or other problem on the buyer's account, the seller reserves the right to block the purchaser's order until the problem is resolved.

In the event of a problem bringing a product to be displayed with a ridiculous price, the seller may have to cancel the order.

For any question relating to the follow -up of an order, the buyer must call the following telephone number: +33 (0) 1 86 26 68 62 from France (cost of a local call) or +32 2 808 21 50 from Belgium (cost of a local call), at the following days and hours: Monday to Friday, from 9:00 a.m. to 5:00 p.m., or send an email to the seller at the following email address: Hello@ohlala-Sellerie.com.

Article 5 - Electronic signature

The online supply of the buyer's bank card number and the final validation of the order will be worth proof of the buyer's agreement:

• due to the sums due for the order form,
• Signature and express sense of all operations carried out.

In the event of fraudulent use of the bank card, the buyer is invited, as soon as this use is observed, to contact the seller at email address: Hello@ohlala-Sellerie.com. 

Article 6 - Order confirmation

The seller provides the buyer with a copy of the contract, by electronic messaging.

Article 7 - Proof of the transaction

Computerized registers, kept in the seller's computer systems under reasonable security conditions, will be considered as evidence of communications, orders and payments between the parties. The archiving of order orders and invoices is made on a reliable and durable support that can be produced as proof.

Article 8 - Product information

The products governed by these general conditions are those which appear on the seller's website and which are indicated as sold and shipped by the seller.

The products are offered within the limits of stocks available at the seller or the supplier of the seller. In the event of proven unavailability of the product, the seller undertakes to reimburse the buyer as soon as possible.

The products are described and presented with the greatest accuracy possible. However, if errors or omissions have been able to occur as for this presentation, the seller's responsibility could not be engaged.

Product photographs are not contractual.

Article 9 - Price

The Seller reserves the right to modify its prices at any time but undertakes to apply the prices in force indicated at the time of the order, subject to availability on this date.

The prices are indicated in euros. They do not take into account the delivery costs, invoiced in addition, and indicated before the validation of the order. Prices take into account the VAT applicable on the day of the order and any change in the rate applicable VAT will automatically be passed on to the price of online store products. 

If one or more taxes or contributions, especially environmental, were to be created or modified, upwards as down, this change could be passed on to the sale price of products.

In the event of a system of system failure on the part of the seller displaying a price that can be deemed derisory, the seller reserves the right to cancel the order. 

Article 10 - Method of payment

This is an order with payment obligation, which means that placing the order implies a buyer's payment.

To pay his order, the buyer has, at his choice, all the payment methods made available to him by the seller and listed on the seller's website. The buyer guarantees the seller that he has the authorizations possibly necessary to use the payment method chosen by him, when validating the order form. The Seller reserves the right to suspend any order management and any delivery in the event of refusal of authorization to pay by bank card on the part of the organizations officially accredited or in the event of non-payment. The seller reserves in particular the right to refuse to make a delivery or to honor an order from a buyer who has not fully or partially set a previous order or with whom a payment dispute would be being administrated .

Payment of the price is made in full on the day of the order, according to the following terms: 

• by bank payment card (visa or mastercard)
• by paypal
• by bancontact
• by Klarna
• by Alma
• by Apple Pay

Payment in several times with Alma

Payment in several times/delayed is available via our partner Alma. Securing payments is provided by Alma and its providers. All payments are protected by 3D Secure.

Purchasing amount

• P2X: Only purchases between € 50 and € 3,000 are eligible for payment with Alma.
• P3X: Only purchases between € 50 and € 3,000 are eligible for payment with Alma.
• P4X: Only purchases between € 50 and € 3,000 are eligible for payment with Alma.

Costs

By paying in several times with Alma, the customer is led to pay fees.

Type of payment	% fees
Payment in 2 times	0,80%
Payment in 3 times	1,62%
Payment in 4 times	2,42%

Alma is a tele-payment manager and issues an electronic certificate which will be proof of the amount and the date of the transaction in accordance with the provisions of articles 1316 and following of the Civil Code.

Termination

Any termination of the GTC which binds the seller and the customer, leads to the termination of the CGU ENTA Alma and the customer.

Article 11 - Product availability - Refund - Resolution

Except in case of force majeure or during the closing periods of the online store which will clearly be announced on the site's home page, shipping times will be, within the limits of available stocks, those indicated below. Shipping times run from the date of registration of the order indicated on the order confirmation email.

For deliveries, the shipping time is 1 to 30 working days depending on the stock from the day following that when the buyer placed his order, according to the following terms: Colissimo. At the latest, the period will be 30 working days after the conclusion of the contract. An additional shipping period may be granted if the item is customizable.

In the event of non-compliance with the agreed date or delivery time, the buyer must, before breaking the contract, enjoin the seller to execute it within a reasonable additional time.

In the absence of execution at the expiration of this new period, the buyer may freely break the contract.

The buyer must complete these successive formalities by registered letter with acknowledgment of receipt.

The contract will be considered to be resolved upon receipt by the seller of the letter or the writing informing him of this resolution, unless the professional has executed in the meantime.

The buyer may however immediately resolve the contract, if the dates or deadlines seen above constitute for him an essential condition of the contract.

In this case, when the contract is resolved, the seller is required to reimburse the buyer of all the sums paid, at the latest within 14 days of the date on which the contract was denounced.

In the event of unavailability of the ordered product, the buyer will be informed as soon as possible and will be able to cancel his order. The buyer will then have the choice to request either the reimbursement of the sums paid within 14 days at the latest of their payment, or a credit for the amount of the product.

Article 12 - Delivery methods

Delivery means the transfer to the consumer of physical possession or the control of the property. The products ordered are delivered according to the terms and delay specified above.

The products are delivered to the address indicated by the buyer on the order form, the buyer must ensure his accuracy. Any package returned to the seller because of an erroneous or incomplete delivery address will be re -expressed at the buyer's expense. The buyer can, at his request, obtain the sending of a digital invoice to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form.

If at the time of delivery, the original packaging is damaged, torn, open, the buyer must then check the condition of the items. If they have been damaged, the buyer must imperatively refuse the package and note a reserve on the delivery slip (parcel refused because they are open or damaged).

The buyer must indicate on the delivery slip and in the form of handwritten reserves accompanied by his signature any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged packages, broken products ...).

This verification is considered to be carried out as soon as the buyer, or a person authorized by him, has signed the delivery slip.

The buyer must then confirm by registered mail these reservations to the carrier at the latest within two working days of receipt of the articles (s) and send a copy of this mail by fax or simple mail to the seller at the address indicated in the mentions site's legal.

If the products require to be returned to the seller, they must be the subject of a return request to the seller within 14 days of delivery. Any complaint made out of this period cannot be accepted. The return of the product can only be accepted for products in their original condition (unused, packaging, accessories, instructions, with original labels, etc.)

Article 13 - Delivery errors

The buyer must formulate with the seller the same day of the delivery or at the latest the first working day following the delivery, any claim for delivery and/or non-compliance of products in kind or in quality compared to indications appearing on the order form. Any complaint made beyond this period will be rejected.

The complaint must be made at the email address: Hello@ohlala-Sellerie.com

Any complaint not made in the rules defined above and within the time limits cannot be taken into account and will release the seller from any responsibility vis-à-vis the buyer.

In the event of a delivery or reimbursement error, any product to exchange or reimburse must be returned to the seller as a whole and in its original packaging, in Colissimo, at the following address: 44 rue Eugène Brémond, 49300 Cholet .

The return costs following a delivery error for mainland France and Belgium are the responsibility of the seller.

Article 14 - Product guarantee

Legal compliance guarantee and legal guarantee of hidden defects

OHLALA Guarantor of the compliance of the property in the contract, allowing the buyer to make a request for the legal guarantee of compliance provided for in articles L. 217-4 and following of the consumer code or the warranty of the defects of the thing sold within the meaning of articles 1641 and following of the Civil Code. 

In the event of implementation of the legal guarantee of conformity, it is recalled that:

• the buyer benefits from a period of 14 days from the issuance of the property to act
• The buyer can choose between the repair or replacement of the property, subject to the cost conditions provided for in article L. 217-17 of the consumer code;

In addition, it is recalled that:

• The legal compliance guarantee applies independently of the commercial guarantee indicated below;
• The buyer may decide to implement the guarantee against the hidden defects of the thing sold within the meaning of article 1641 of the Civil Code. In this case, he can choose between the resolution of the sale or a price reduction in accordance with article 1644 of the Civil Code.

Article 15 - Right of withdrawal

In accordance with the provisions of the Consumer Code, the buyer has a period of 14 days from the date of delivery of his order, to return the item that does not suit him and request either a refund or a statement issued under The shape of a gift card valid for 1 year on account of the date of emission without penalty.  If the buyer has chosen an option for paid shipping costs to receive his order, the costs linked to this shipment are not excluded from the amount of having or reimbursement.

Returns must be made in their original and complete state (New product, packaging, accessories, instructions, label ...) allowing their marketing in new condition, accompanied by the purchase invoice.

Damaged, salis or incomplete products are not included. The re -exposition of damaged, salis or incomplete products will be the responsibility of the buyer.

The right of withdrawal can be exercised online, using the withdrawal form available on this website. In this case, an acknowledgment of receipt on a sustainable medium will be immediately communicated to the buyer. Any other method of withdrawal is accepted. It must be devoid of ambiguity and express the will to retract.

The return costs from France and Belgium are offered if the return label is downloaded from the seller's return portal located at the following address: https: //ohlala-Sellerie.com/a/returns/portal.

The return costs for other areas are the responsibility of the buyer.

In the event of commercial operations leading the buyer to benefit from a product offered from a certain amount or for the purchase of a specific product, the refund cannot be offered only in the event of the article return offered. Otherwise, only a credit of the paid value of the returned item (valid for 1 year from its issue) may be issued by the seller.

According to article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised for contracts:

• provision of goods whose price depends on fluctuations on the financial market escaping the control of the professional and likely to occur during the withdrawal period;
• provision of goods made according to consumer specifications or clearly personalized;
• provision of goods likely to deteriorate or expire quickly;
• provision of goods which have been unconstruction by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
• provision of goods which, after having been delivered and by their nature, are inseparable with other articles;
• provision of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on fluctuations on the market escaping the control of the professional;
• maintenance or repair work to be carried out in an emergency at the consumer's home and expressly asked by him, within the limit of spare parts and strictly necessary works to respond to the emergency;
• Supply of audio or video recordings or computer software when they were unicked by the consumer after delivery;
• providing a newspaper, periodical or magazine, except for subscription contracts to these publications;
• Supply of digital content not provided on a material support whose execution began after express prior agreement of the consumer and expressly renouncing their right of withdrawal.

Thus, are excluded from the right of withdrawal, personalized items, stools, monthly boxes, underwear, books ... This list is not exhaustive.

Article 16 - force majeure

All circumstances independent of the will of the parties preventing execution under normal conditions of their obligations are considered as causes of exemption from the obligations of the parties and lead to their suspension.

The part which invokes the circumstances referred to above must immediately warn the other part of their occurrence, as well as their disappearance.

Will be considered as force majeure all irresistible facts or circumstances, external to the parties, unpredictable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all the reasonably possible efforts. Expressly, are considered as force majeure or fortuitous cases, in addition to those usually retained by the case law of French courses and courts: blocking of means of transport or supplies, earthquakes, fires, storms, floods, Lightning, stopping telecommunications networks or difficulties specific to external telecommunications networks to customers.

The parties will come closer to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the case of force majeure has a duration of more than three months, these general conditions may be terminated by the injured part.

 

Article 17 - Intellectual property

The content of the website remains the property of the seller, the only holder of intellectual property rights on this content.

Buyers undertake to make no use of this content; Any total or partial reproduction of this content is strictly prohibited and is likely to constitute an offense of counterfeiting.

OHLALA is a brand registered with the INPI and cannot be used by any other person than the seller.

Anyone using the brand without authorization or the content of the site could see their criminal liability engaged.

Article 18 - IT and freedoms

The nominative data provided by the buyer is necessary for the processing of his order and the establishment of invoices.

They can be communicated to the seller's partners responsible for the execution, processing, management and payment of orders.

The processing of information communicated through the website OHLALA has been declared to the CNIL.

The buyer has a right of permanent access, modification, rectification and opposition with regard to information concerning him. This right can be exercised under the conditions and according to the terms defined on the site OHLALA.

 

Article 19 - Partial non -validation

If one or more stipulations of these General Conditions are held for non -valid or declared such as law, regulation or following a final decision of a competent court, the other stipulations will keep all their strength and their scope.

 

Article 20 - Non -renunciation

The fact for one of the parties not to claim a breach by the other party to any of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation In question.

 

Article 21 - Title

In case of difficulty in interpretation between any of the titles appearing at the top of the clauses, and any of the clauses, the titles will be declared nonexistent.

 

Article 22 - Language of the contract

These general conditions of sale are written in French. In the event that they are translated into one or more foreign languages, only the French text is faith in the event of a dispute.

 

Article 23 - Mediation

The buyer can use conventional mediation, in particular with the Consumer Mediation Commission or with existing sectoral mediation bodies, or to any alternative mode of dispute settlement (conciliation, for example) in the event of dispute.

 

Article 24 - Applicable law

These general conditions are subject to the application of French law. The competent court is the judicial court. 

This is the case for the substantive rules as for the rules of form. In the event of a dispute or complaint, the buyer will primarily aim at the seller to obtain an amicable solution.

 

Article 25 - Protection of personal data

Data collected:

The personal data that is collected on this site are as follows:

Account opening: When creating the user's account, names, first names, email address; telephone number; postal addresses; 

Connection: When connecting the user to the website, the latter records, in particular, its name, first name, connection, use, location data and its payment data.

Profile: The use of the services provided on the website makes it possible to enter a profile, which can include an address, a telephone number, its preferences, its consumption habits, data relating to its horse riding practice.

Payment: As part of the payment of the products and services offered on the website, the latter records financial data relating to the bank account or the user's credit card.

Communication: When the website is used to communicate with other members, user communications data are subject to temporary conservation.

Cookies: Cookies are used as part of the use of the site. The user can deactivate cookies from the parameters of his browser.

 

Use of personal data

Personal data collected from users aims to provide website services, improve and maintain a secure environment. More specifically, the uses are as follows:

• Access and use of the website by the user;
• Operation management and website optimization;
• organization of the conditions of use of payment services;
• Verification, identification and authentication of data transmitted by the user;
• User's proposal for the possibility of communicating with other website users;
• Implementation of user assistance;
• personalization of services by displaying advertisements according to the user's browsing history, according to their preferences;
• Prevention and detection of fraud, malware (malicious software or malware) and security incident management;
• Management of possible disputes with users;
• Sending commercial and advertising information, depending on the user preferences.

Sharing personal data with third parties

Personal data can be shared with third -party companies, in the following cases:

• When the User uses payment services, for the implementation of these services, the website is in relation to third -party banking and financial companies with which it has passed contracts;
• When the user publishes, in the free comments of the website, information accessible to the public;
• When the user authorizes the website of a third party to access their data;
• When the website uses service providers to provide user assistance, advertising and payment services. These providers have limited access to user data, as part of the execution of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable data protection regulations staff ;
• If the law requires, the website can carry out data transmission to follow up on the complaints presented against the website and comply with administrative and judicial procedures;
• If the website is involved in a merger, acquisition, assets or receivership procedure, it may be led to yield or share all or part of its assets, including personal data. In this case, users would be informed, before personal data is transferred to a third party.

Security and confidentiality

The website implements organizational, technical, software and physical measures in terms of digital security to protect personal data against alterations, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the website cannot guarantee the safety of the transmission or storage of information on the Internet.

Implementation of user rights

In application of the regulations applicable to personal data, users have the following rights, which they can exercise by requesting the following address: Hello@ohlala-Sellerie.com.

• The right of access: they can exercise their right of access, to know the personal data concerning them. In this case, before the implementation of this right, the website may request proof of the user's identity in order to verify its accuracy. 
• The right of rectification: If the personal data held by the website is inaccurate, they can request the update of information.
• The right to delete data: Users can request the deletion of their personal data, in accordance with the applicable data protection laws. 
• The right to limit processing: Users can ask the website to limit the processing of personal data in accordance with the assumptions provided for by the GDPR. 
• The right to oppose data processing: users can oppose that their data is processed in accordance with the hypotheses provided for by the GDPR. 
• The right to portability: they can claim that the website gives them the personal data provided to it to transmit it to a new website.

Evolution of this clause

The website reserves the right to make any modification to this clause relating to the protection of personal data at any time. If a modification is made to this personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the modification by electronic messaging, within a minimum of 15 days before the effective date. If the user does not agree with the terms of the new drafting of the personal data protection clause, he has the possibility of deleting his account.

 

Annex: 

 

Withdrawal form

(to be completed by the consumer, and to be sent by registered letter with acknowledgment of receipt, within the maximum period of 14 days following the date of conclusion of the service contract)

 

Withdrawal form

For the attention of:

OHLALA
Located at: 44 rue Eugène Brémond, 49300 Cholet, France
Phone number: +33 (0) 1 86 26 68 62
email address: hello@ohlala-Sellerie.com

I notify, by this, my withdrawal of the contract relating to the service, ordered: .........

Consumer's first name and name: .................
Consumer address: .................
Date : ..................

Consumer signature 

_________________________________________________________________________

Annexes

Consumer code

Article L. 217-4: “The seller delivers good to the contract and responds to existing compliance faults during issuance.

He also responds to compliance defects resulting from packaging, assembly instructions or installation when it has been charged by the contract or was carried out under his responsibility. ”

 

Article L. 217-5: “The good is in accordance with the contract:

1 ° If it is specific to the usually expected use of a similar property and, if applicable:

- if he corresponds to the description given by the seller and has the qualities that he presented to the buyer in the form of a sample or model;

- if it presents the qualities that a buyer can legitimately expect having regard to public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;

2 ° or if it presents the characteristics defined by mutual agreement by the parties or is specific to any special use sought by the buyer, brought to the attention of the seller and which the latter accepted. ”

 

Article L. 217-6: "The seller is not held by the public declarations of the producer or his representative if he is established that he did not know them and was legitimately unable to know them".

 

Article L. 217-7: “The defects of conformity which appear within twenty-four months from the issuance of the property are presumed to exist at the time of the issuance, unless proven otherwise. month. The seller can fight this presumption if it is not compatible with the nature of the property or the lack of conformity invoked. ”

 

Article L. 217-8: “The buyer is entitled to demand the conformity of the property from the contract. However, he cannot contest the conformity by invoking a defect which he knew or could not ignore when he contracted. The same is true when the defect has its origin in the materials which he himself provided. ”

 

Article L. 217-9: “In the event of a lack of conformity, the buyer chooses between the repair and the replacement of the property. However, the seller may not proceed according to the choice of the buyer if this choice results in a manifestly disproportionate cost with regard to the Another modality, given the value of the property or the importance of the defect. It is then required to proceed, except impossibility, according to the modality not chosen by the buyer. ”

 

Article L. 217-10: “If the repair and replacement of the property are impossible, the buyer can make the property and be returned the price or keep the property and have part of the price. The same faculty is open to it: 1 ° if the solution requested, proposed or agreed in application of article L. 217-9 cannot be implemented within one month of the buyer's claim; 2 ° or if this solution cannot be without major inconvenience for it given the nature of the property and the use it seeks. The resolution of the sale cannot however be pronounced if the lack of conformity is minor. ”

 

Article L. 217-11: The application of the provisions of articles L. 217-9 and L. 217-10 takes place at no cost for the buyer. These same provisions do not preclude damages allocation.

 

Article L. 217-12: “The action resulting from the lack of conformity is prescribed by two years from the delivery of the property.”

 

Article L. 217-13: "The provisions of this section do not deprive the buyer of the right to exercise the action resulting from the crumbling defects as it results from articles 1641 to 1649 of the Civil Code or any other action of contractual or extra -contractual nature which is recognized by law. "

 

Article L. 217-14: "The recursory action can be exercised by the final Vendur against successive sellers or intermediaries and the producer of body furniture, according to the principles of the Civil Code.

 

Article L. 217-15: "The commercial guarantee means any contractual commitment of a professional with regard to the consumer for the reimbursement of the purchase price, replacement or repair of the property or the service of any other service in relation With the property, in addition to its legal obligations aimed at guaranteeing the conformity of the property. 

The commercial guarantee is the subject of a written contract, a copy of which is given to the buyer. 

The contract specifies the content of the guarantee, the terms of its implementation, its price, its duration, its territorial extent as well as the name and address of the guarantor. 

In addition, it states clearly and specifies that, regardless of the commercial guarantee, the seller remains held from the legal guarantee of conformity mentioned in articles L. 217-4 to L. 217-12 and that relating to the defects of the Sold, under the conditions provided for in articles 1641 to 1648 and 2232 of the Civil Code. 

The provisions of articles L. 217-4, L. 217-5, L. 217-12 and L. 217-16 as well as article 1641 and the first paragraph of article 1648 of the civil code are fully reproduced in the CONTRACT. 

In the event of non-compliance with these provisions, the guarantee remains valid. The buyer is entitled to claim it. "

 

Article L. 217-16: “When the buyer requests the seller, during the price of the commercial guarantee which was granted to him during the acquisition or repair of a movable property, a repair covered by the guarantee, any period of Immobilization of at least seven days is added to the duration of the guarantee which remained to run.

This period runs from the buyer's intervention request or the provision for compensation for the property in question, if this provision is after the intervention request. ”

 

Civil code

Article 1641: “The seller is held from the guarantee due to the hidden defects of the thing sold which make it unfit for the use to which it is intended, or which decreases this use so much, that the buyer would not have acquired it, or would have given a lower price, if he had known them. ”

 

Article 1648: “The action resulting from crumbling defects must be brought by the buyer, within two years from the discovery of the vice. In the case provided for in article 1642-1, the action must be introduced, under penalty of foreclosure, in the year following the date on which the seller can be discharged of vices or apparent compliance defects.